FAQ
What is our payment policy?
All services under $600 must be paid in FULL at booking. For projects over $600, you can secure your spot with a deposit, and the remaining balance is due upon project completion.
Do we offer refunds?
- Due to the time, effort, and custom nature of our designs, we have a strict no-refund policy. For more information, check out policy below.
What is our turnaround time ?
- Project timelines vary depending on the type and complexity of the service. Please refer to service description for particular service turnaround.
Can I request revisions?
Yes! Each service includes a set number of revisions to make sure you’re fully satisfied with the final design. Additional revisions beyond this $25 per revision.
Collapsible content
How do I book a service?
You can book a service directly through our website! Simply select the service you need, fill out the necessary details, and submit payment.
How will I receive my final design?
- Once the project is complete, you'll receive a high-resolution digital file of your design via email. For certain services, additional print options may be available.
Do you offer custom design requests?
Absolutely! If you have a unique project in mind, feel free to email us directly at info@artdollstudios.co to discuss your vision. We’re always excited to bring custom ideas to life!
ArtDoll Studio Terms of Service
ArtDoll Studios Liability Policy
1. Limitation of Liability
- ArtDoll Studios will not be held responsible for any indirect, incidental, consequential, or special damages arising from the use or inability to use the designs or services provided.
2. Client Responsibility and Indemnification
- The client is responsible for final proofreading, review, and approval of all designs and content. ArtDoll Studios is not liable for any errors, including typographical, design, or content inaccuracies, after client approval has been given.
- The client agrees to indemnify, defend, and hold harmless ArtDoll Studios, its employees, and affiliates from any claims, damages, or expenses arising from the use or misuse of delivered materials or services, including legal and third-party claims.
3. Intellectual Property Use
- ArtDoll Studios is not liable for copyright infringement issues resulting from assets provided by the client (e.g., photos, fonts, logos) without proof of licensing or ownership. It is the client's responsibility to ensure that all provided materials comply with applicable intellectual property laws.
- ArtDoll Studios retains the right to use final project designs for portfolio, marketing, or promotional purposes unless otherwise agreed upon in writing.
4. Project Timelines and Delays
- ArtDoll Studios strives to meet agreed-upon deadlines; however, delays caused by the client, including late approvals, submission of materials, or changes to the project scope, are beyond ArtDoll Studios' control.
- ArtDoll Studios is not liable for any project delays or resulting financial losses due to these delays.
5. Third-Party Interactions
- ArtDoll Studios may recommend third-party vendors or services (e.g., printing services) as part of its service offering. However, ArtDoll Studios is not liable for any damages, delays, or quality issues arising from these third-party services.
- Any agreement between the client and third-party vendors is solely between those parties, and ArtDoll Studios is not responsible for outcomes related to third-party interactions.
6. Force Majeure
- ArtDoll Studios is not liable for delays or inability to fulfill project obligations due to unforeseen circumstances outside its control, including but not limited to natural disasters, acts of war, governmental restrictions, or any other similar events.
7. Warranties and Representations
- ArtDoll Studios provides services on an "as is" basis, with no express or implied warranties. All designs and materials are created to meet client specifications and industry standards, but ArtDoll Studios does not warrant against future changes in design trends, technology, or potential incompatibility with evolving platforms.
- The client acknowledges that the final decision to implement and use designs is their responsibility, and ArtDoll Studios is not liable for any outcomes resulting from the design use.
Contact Information